Shipping Policy
The following days are all business days.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
- About Import Taxes: Any package sent to the US or EU countries is tax-free and you don't have to pay import taxes.
According to the customs policy of your country/region, any parcels sent to non-EU countries and non-US will need to handle customs duties and customs clearance by yourself! ! !
- About Shipping Range: If delivery is not available in your country, please contact us at support@acmer3d.com.
| Country Or Region | Shipping Method | Shipping Time | Shipping Costs |
|---|---|---|---|
| Shipping from US | |||
| United States | FedEx/USPS | 3-7 days | Free |
| Shipping from Europe | |||
| Austria | DHL/UPS | 3-7 days | Free |
| Belgium | DHL/UPS | 3-7 days | Free |
| Bulgaria | DHL/UPS | 3-7 days | Free |
| Croatia | DHL/UPS | 3-7 days | Free |
| Czech Republic | DHL/UPS | 3-7 days | Free |
| Cyprus | DHL/UPS | 3-7 days | Free |
| Denmark | DHL/UPS | 3-7 days | Free |
| Estonia | DHL/UPS | 3-7 days | Free |
| Finland | DHL/UPS | 3-7 days | Free |
| France | DHL/UPS | 3-7 days | Free |
| Germany | DHL/UPS | 3-7 days | Free |
| Greece | DHL/UPS | 3-7 days | Free |
| Hungary | DHL/UPS | 3-7 days | Free |
| Ireland | DHL/UPS | 3-7 days | Free |
| Italy | DHL/UPS | 3-7 days | Free |
| Latvia | DHL/UPS | 3-7 days | Free |
| Lithuania | DHL/UPS | 3-7 days | Free |
| Luxembourg | DHL/UPS | 3-7 days | Free |
| Malta | DHL/UPS | 3-7 days | Free |
| Netherlands | DHL/UPS | 3-7 days | Free |
| Poland | DHL/UPS | 3-7 days | Free |
| Portugal | DHL/UPS | 3-7 days | Free |
| Romania | DHL/UPS | 3-7 days | Free |
| Slovakia | DHL/UPS | 3-7 days | Free |
| Slovenia | DHL/UPS | 3-7 days | Free |
| Spain | DHL/UPS | 3-7 days | Free |
| Sweden | DHL/UPS | 3-7 days | Free |
| Shipping from China（Optional free shipping by sea） The following estimates are for air shipment. | |||
| Brazil | 4PX/FedEx/Yunexpress | 8-11 days | $180 |
| Peru | 4PX/FedEx/Yunexpress | 8-11 days | $180 |
| Colombia | 4PX/FedEx/Yunexpress | 8-11 days | $180 |
| Mexico | 4PX/FedEx/Yunexpress | 8-11 days | $180 |
| Canada | 4PX/FedEx/Yunexpress | 8-10 days | $180 |
| Australia | 4PX/FedEx/Yunexpress | 8-11 days | $80 |
| New Zealand | 4PX/FedEx/Yunexpress | 8-11 days | $80 |
NOTE: We are not responsible for shipping carrier delays.
Invalid address, customs clearance procedures, bad weather or other reasons will cause delivery time to be longer than expected.
Order Process
01. Orders are processed in 3-5 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 5-7 business days of their arrival in stock.
02. Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact support@acmer3d.com for confirmation.
03. If you have any questions about your order, please contact us right away at support@acmer3d.com We will be unable to make changes to your order once it has been shipped.
04. Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.